Delivery Information

Shipping Address
We will only ship to addresses provided in the billing address or shipment address provided during
your purchase.

Please ensure correct addresses and reachable phone number are provided when completing your
order. We do not ship to P.O Boxes (Post-Office Box) and only to valid legitimate shipping addresses.
We will not be liable in the event of an incorrect shipping address is provided and goods are returned to
us.

All re-delivery of goods to you will be charged for a associated shipping charges which will be disclosed
upon request for a second delivery attempt.

Change In Shipping Address
If you have any request for change of shipping address, please email us at  admin@mototakaful.com within 12
hours upon your order submission.

If request of change in shipping address is made after 24 hours upon order confirmation, customers will
be responsible for any associated shipping charges.

Shipping Time
It typically takes between 2-5 working days (Monday to Friday) for goods to arrive at your destination.
The shipment will be delivered during office hours between 9:00 am to 5:00 pm weekdays only.

Tracking Number
Once goods is picked up by our shipping partner, the tracking ID for the package will be available. Any
communication is to be via email/mobile app/sms.

For non-tangible products or services, confirmation of order and receipt will be communicated via
email/mobile app/sms. Proof of purchase, invoice or delivery order will be available.

We reserve the right to amend this policy from time to time if deemed necessary, in which no prior
notification or approval from the customer is required.